Returns & Exchanges

At The Wellness Shop, we want you to be completely satisfied with your beauty and self-care purchases. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our concierge team with your order number to start the return process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the products are unused and include any promotional gifts received.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.